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Enterprise Content Management |
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AIIM defines ECM as:
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email. |
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Content Management is the most neglected and unexplored expense businesses will face. Leading industry analysts have determined that up to 15% of annual revenues are spent on document production, management and distribution. The lack of cost control and workflow management in this critical area of business operations is astonishing. With Disaster Recovery Concerns, HIPAA, Sarbanes-Oxley and other regulatory compliances, it is difficult to ensure proper control over your documents. |
Paper Facts
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Almost 80% of today's information is still paper-based. U.S. and Canadian businesses generate over 1 trillion new pieces of paper each year.
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The average time to retrieve and re-file a paper document is 10 minutes.
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The average office worker makes 61 trips per week to the fax machine, copier and printer.
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It costs about $25,000 to fill a four-drawer filing cabinet and over $2,100 per year to maintain it.
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A typical employee spends 30% - 40% of his time looking for information locked in e-mail, documents, shared hard disks and filing cabinets.
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Filing costs average $20 per document.
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When an employee leaves a company 70% of his knowledge walks out the door with him.
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Every 12 filing cabinets require an additional employee to maintain.
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More than 70% of today's businesses would fail within 3 weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.
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